Terms & Conditions
Last Updated: June 24, 2026
Welcome to PropertyWorks.
At PropertyWorks, we are committed to providing a transparent, professional, and client-focused real estate evaluation experience. This Refund & Cancellation Policy outlines the terms applicable to services offered through our website and advisory platform.
1. Introduction
PropertyWorks provides evaluation assistance and property intelligence workflows. This policy is designed to help you understand refund eligibility, cancellation conditions, and payment protocols.
2. Current Services
As of the Effective Date of this Policy, PropertyWorks primarily provides:
- Guided real estate evaluation support
- Residential property intelligence
- Commercial property intelligence
- Project shortlisting assistance
- Comparative project evaluation support
- Inventory coordination assistance
- Site visit coordination support
- Technology-assisted recommendation workflows
Many of these services are currently offered without any direct fee to the client, unless otherwise specifically communicated.
3. Free Services
Where services are provided free of charge, including but not limited to:
- Free Residential Shortlists
- Free Commercial Shortlists
- Initial Consultations
- Preliminary Evaluation Guidance
- Project Coordination Assistance
there are no payments collected and therefore no refunds are applicable.
4. Future Paid Services
PropertyWorks may introduce paid services in the future, including but not limited to:
- Premium advisory consultations
- Detailed evaluation reports
- Specialized market intelligence reports
- Customized research services
- Strategic advisory engagements
- Other professional services
Any payment terms applicable to such services will be communicated separately at the time of engagement.
5. Cancellation of Advisory Appointments
Clients who schedule consultations or advisory discussions may request to cancel or reschedule their appointment by contacting PropertyWorks through the available communication channels.
While we make reasonable efforts to accommodate rescheduling requests, appointment availability remains subject to operational scheduling.
6. Refund Policy for Paid Services (If Introduced)
Where PropertyWorks introduces paid services in the future:
- Refund eligibility, if any, will be governed by the specific service agreement applicable to that engagement.
- Refund requests will be evaluated on a case-by-case basis.
- Once advisory services have been substantially delivered or completed, refunds may not be available.
- Customized reports, research deliverables, and personalized advisory work may be non-refundable due to their tailored nature.
- The applicable refund terms, if any, will be clearly communicated before payment is accepted.
7. Third-Party Payments
PropertyWorks is not responsible for payments made directly to:
- Developers or Builders
- Financial institutions or Banks
- Legal consultants or representatives
- Government or regulatory authorities
- Third-party vendors or external providers
Any refund or cancellation relating to such payments shall be governed solely by the policies of the respective third party.
8. Transaction Coordination
Where PropertyWorks assists in coordinating project discussions or facilitating communication with developers or channel partners, such coordination does not constitute acceptance of responsibility for booking amounts, reservation fees, developer cancellations, project withdrawals, commercial disputes, or refunds offered by developers. Any refund related to developer transactions remains subject to the terms and conditions of the respective developer or seller.
9. Right to Refuse or Cancel Services
PropertyWorks reserves the right to decline, suspend, or discontinue advisory services where necessary, including but not limited to situations involving misuse of services, false or misleading information, inappropriate conduct, abuse of staff or representatives, fraudulent activity, or legal/regulatory requirements. Where no payment has been collected, no refund obligations shall arise.
10. Changes to This Policy
PropertyWorks reserves the right to modify or update this Refund & Cancellation Policy at any time. Updated versions will be published on this page together with the revised “Last Updated” date.
Contact Us
For questions regarding this Refund & Cancellation Policy, please contact: